Orders
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a link to our tracking page. Once your order has shipped, you will get a separate email with tracking information!
How do I make a return?
If anything you purchase from us does not satisfy, you may return it within 30 days for an exchange, credit, or refund (less shipping) if that product is in new condition and unused. Items may be returned within 90 days for store credit. Returned ite
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
How do I cancel my order?
At Speed Cleaning, we understand that plans can change and we want to be as flexible as possible. Customers are welcome to request an order cancellation by contacting us via email or phone. Please note:. Because we process and ship orders very quickl
Can I edit or add anything to my order?
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order!
What do I do if my item(s) arrives damaged?
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance.
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for